Common questions.

Minimums are per-product based on case quantities — for example, our 20oz tumblers ship in 25-unit cases (so 25 is the minimum), and tier pricing scales from there. Each product page shows the available case quantities and per-unit price for that tier. Need something smaller? Get in touch — we can usually accommodate small special-occasion orders.

Yes — combine tumblers, divot tools, and bottle openers in the same order. Each product type meets its own minimum and tier price. We engrave them all together.

Yes — one engraving location is included in every unit price. Additional engraving locations or custom artwork prep is available for an added fee.

For orders over $2,000 from established companies, yes. Reach out via the quote form and we'll set up an account.

Vector files work best (AI, EPS, SVG, PDF). High-resolution raster files (PNG, JPG at 300dpi+) also work for most engraving. If you only have a low-res file, our art team can usually clean it up — note this when you order.

Yes — instantly, while you design. The product page shows your logo engraved live on the actual product as you drag, position, and resize it. What you see in that preview is exactly what gets laser-engraved. No back-and-forth, no waiting for a proof email, no surprises.

Laser engraving is single-color (the engraved area appears on the product surface — silver on stainless, dark on aluminum, etc.). Our art team will adapt your logo for engraving and show it on the proof.

Standard production is 7 business days from order. Since your live preview is your proof, we go straight to production — no approval cycle to wait on. Free US ground shipping on orders over $500 (typically 3-5 business days delivery).

Yes — 3-day rush available for an added fee, subject to current capacity. Mention your deadline on the quote form and we'll confirm before charging.

We ship throughout the US and Canada. International orders (Mexico, EU, etc.) are available by quote — contact us with your shipping address for a rate.

Custom-engraved orders are non-returnable — but we stand behind our quality. If anything arrives damaged, defective, or doesn't match the proof you approved, we'll replace it at no charge.

If the production matches the proof you approved, the proof is considered final. If we made an error vs. the proof, we'll re-make affected units immediately.

Yes — sample orders of 1-3 units (without bulk pricing) are available for most products. Reach out via the quote form.